At Elio Cookware, we are committed to delivering your order safely and on time. This Shipping Policy explains how we process and ship orders placed on our website.
Order Processing
All orders are processed within 2–3 business days after confirmation. You will receive an update once your order has been shipped.
Shipping Methods
We work with trusted courier partners to deliver orders to your doorstep. The available shipping method may vary depending on your location.
Delivery Time
Delivery times may vary depending on the destination. While we aim to deliver orders promptly, delays may occur due to factors beyond our control such as customs clearance, local courier schedules, or unforeseen events.
Shipping Charges
Shipping costs, if applicable, will be displayed at checkout before you confirm your order. In some cases, promotional offers may include free shipping.
Order Tracking
Once your order has been shipped, you will receive tracking details via email or SMS, if available from our delivery partner.
Damaged or Lost Packages
If your order arrives damaged or does not reach you within the expected timeframe, please contact us at [email protected] so we can assist you.
Cash on Delivery
Elio Cookware operates worldwide and accepts Cash on Delivery (COD) as the only payment method. Please ensure that someone is available at the delivery address to complete the payment upon arrival.
Contact Us
If you have any questions regarding shipping, please contact us at [email protected].